AI Concierge for Hotels — Multilingual, WhatsApp-First, Live in 30 Days.
We build production-grade AI concierge systems for hotels, resorts, F&B groups, and tourism operators. Native Arabic, English, and French support. WhatsApp and web deployed together. Qualified inquiries routed to your team with full context — not just a contact form ping.
30-min call · Written scope report · No commitment
The pattern we keep seeing in hospitality
- Inquiries arrive in Arabic, English, and French at all hours — and your front desk can't triage every channel during peak season.
- WhatsApp is the dominant channel for guests in MENA, but most hotel chatbots treat it as an afterthought instead of a first-class deployment surface.
- Booking inquiries die in shared inboxes because there's no automatic qualification (room type, dates, party size) before a human picks them up.
- Existing chatbot vendors took six months to ship a prototype that still doesn't handle Khaleeji Arabic naturally.
+62%
Faster first response
Hospitality client, post-launch
-52%
Support ticket volume
90 days post-launch
+44%
Inquiry-to-booking conversion
Web + WhatsApp combined
What we deploy for hospitality clients
Multilingual booking inquiry qualification
Capture room type, date range, party size, and special requirements in Arabic, English, or French. Route qualified inquiries directly to revenue or front-office teams with full conversation context — not just a name and email.
WhatsApp guest concierge
Pre-arrival, in-stay, and post-stay messaging on WhatsApp Business API. Room-service ordering, late checkout requests, F&B reservations, and quick FAQs handled instantly without burning agent time.
F&B reservation automation
Restaurant and bar reservations across multiple outlets, with capacity-aware availability checks, allergy and dietary preferences captured up front, and OpenTable / SevenRooms / Tock integration available.
OTA leakage recovery
Capture direct-booking intent on your website before guests bounce to OTAs. Highlight loyalty perks, package upgrades, and direct-only rate plans during the inquiry conversation itself.
Nexora Hotels: -62% response time in 28 days
How we replaced three failed chatbot vendors with a live AI concierge across web and WhatsApp in just 28 days. +44% lead capture rate.
Read the full case study →Hospitality AI questions
Does the AI concierge replace our front desk?▾
No — it removes the volume of repetitive triage work so your front-desk and revenue teams spend their time on high-value guest interactions. Routine FAQs, availability checks, and pre-booking qualification are handled by AI; complex requests escalate to a human with full conversation context.
Can the AI handle Arabic, English, and French in the same conversation?▾
Yes. Our chatbots are trained for natural code-switching — guests can mix languages mid-message and the AI responds in the same register. We support Modern Standard Arabic, Khaleeji and Najdi dialects, English, and French as standard.
Which PMS / OTA / booking platforms do you integrate with?▾
We've integrated with most major hospitality stacks: Opera Cloud, Mews, Cloudbeds, OpenTable, SevenRooms, Tock, and a range of in-house PMS systems via REST APIs and webhooks. If your platform exposes an API, we can route inquiries and bookings to it with full context.
How long until our AI concierge is live?▾
Standard timeline is 30 days from signed contract to live production, including WhatsApp Business API verification. Single-property deployments can ship in 14 days for tightly-scoped Launch tier engagements.
What does an AI concierge project cost?▾
Hospitality projects typically run $6,500 to $25,000 USD as one-time fees, depending on the number of properties, languages, and integrations. Pricing is structured 50% on signing and 50% at go-live. See alsolutionsai.online/pricing for full tier details.
Ready to deploy AI for your hospitality business?
Book a 30-minute audit. We'll review your current customer touchpoints, identify three specific automation opportunities, and send you a written scope report — no commitment.