AI for Retail & E-Commerce — Pre-Purchase Q&A, WhatsApp Cart Recovery, Live in 30 Days.
We deploy production AI chatbots for D2C, retail, and e-commerce brands across MENA and the UK. Pre-purchase Q&A, size and stock checks, abandoned-cart recovery on WhatsApp, post-purchase support, and CRM-integrated lead routing — shipped in 30 days, not six months.
30-min call · Written scope report · No commitment
The pattern we keep seeing in retail
- Pre-purchase questions go unanswered overnight, and you lose the customer to a competitor by morning.
- Abandoned-cart recovery is still being run by an email tool that ignores the dominant channel for your customer base — WhatsApp.
- Returns and shipping inquiries eat 50–70% of customer service capacity but follow predictable patterns the AI could handle.
- Existing chatbot tools can't check live inventory, can't respect your shipping windows, and can't route post-purchase issues into your helpdesk with full context.
+44%
Lead capture rate
Retail client, post-launch
+150%
Qualified inquiry rate
WhatsApp + web combined
30 days
From contract to live
Average across 2024 deployments
What we deploy for retail clients
Pre-purchase product Q&A
Size, fit, material, stock availability, and shipping-window questions answered in real time on web and WhatsApp. Live inventory checks against your Shopify, WooCommerce, or custom catalog backend.
Abandoned-cart recovery on WhatsApp
Trigger consented WhatsApp recovery messages with personalised product details, current stock status, and one-tap checkout links. Higher open and conversion rates than email — when handled compliantly.
Post-purchase support automation
Order tracking, returns initiation, refund status, and exchange handling automated end-to-end, with escalation paths to your helpdesk for non-routine cases. Klaviyo, Gorgias, Zendesk, and Freshdesk supported.
Lead routing to sales teams
High-intent inquiries (B2B wholesale, bulk orders, custom requests) qualified and routed to the right sales person in HubSpot or Salesforce, with full conversation context and pricing tier flags.
Atlas Retail: +44% lead capture in 35 days
How Atlas Retail increased lead capture rate by 44% with intelligent lead routing and WhatsApp automation, from concept to live in 35 days.
Read the full case study →Retail AI questions
Which e-commerce platforms do you integrate with?▾
Shopify, WooCommerce, Magento, BigCommerce, and most custom catalog backends with REST or GraphQL APIs. We do live stock and price checks against your platform, not against a stale snapshot.
Is WhatsApp Business compliant for cart-recovery messages?▾
Yes — when handled correctly. We manage Meta Business verification, message-template approval, and consent-managed opt-in flows so your WhatsApp messaging stays within Meta's commerce-policy guidelines and local marketing-consent law (GDPR, PDPL, etc.).
Can the AI handle multilingual customer queries?▾
Yes. We support Arabic (Modern Standard, Khaleeji, Najdi), English, and French as standard, plus other languages on request. Customers can switch languages mid-conversation and the AI responds in the same register.
What CRMs and helpdesks do you integrate with?▾
HubSpot, Salesforce, Klaviyo, Gorgias, Zendesk, Freshdesk, Intercom, and any platform with a REST API or webhook. Lead handoff and ticket creation include full conversation context and customer purchase history.
How long until our retail AI is live?▾
Standard timeline is 30 days from signed contract to live production, including WhatsApp Business API verification and full e-commerce integration. Single-workflow deployments can ship in 14 days for tightly-scoped Launch tier engagements.
What does a retail AI deployment cost?▾
Retail engagements typically run $2,500 to $25,000+ USD as one-time fees, depending on the number of workflows, channels, and integrations. Pricing is structured 50% on signing and 50% at go-live. See alsolutionsai.online/pricing for full details.
Ready to deploy AI for your retail business?
Book a 30-minute audit. We'll review your current customer touchpoints, identify three specific automation opportunities, and send you a written scope report — no commitment.